Shipping Policy

DELIVERY TIME FROM YOU PLACE THE ORDER = PRODUCTION TIME + DELIVERY TIME

Shipping time: With common products, production time is about 1 to 5 days. Shipping time is about 3 – 7 business days in the USA and 5 – 14 business days in other countries.

With other products, production date and delivery time are indicated directly in the product description on that product page.

PANETTORY’s current shipping partners are UPS and USPS

Please note that any shipping times stated on our website or given by a customer service representative are only approximate estimates. There may be unexpected delays (maybe due to weather, disease, legal, ..). Please allow extra time for unforeseen delays. We will try our best to make sure you receive the parcel in time.

We are not responsible for shipping delays, which may be affected by the carrier, delivery location, customs clearance, weather, holidays, or incorrect delivery information/ not enough. When you enter the wrong address, we are sorry you will deal with the carrier directly.

If there is a problem with the delivery, the shipping address, please contact us by email support@panetory.com we are happy to help you solve the problem and find the best solution for you!